Terms & Conditions

WHEN REGISTERING ON THIS WEBSITE, YOU (CUSTOMER) ARE AGREEING TO ACCEPT ALL POLICIES SET FORTH.

Use & Copyright

You have permission to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with kchawaii.com.  Unless we give you written permission in advance, any other use of this web site, its content and its information is strictly prohibited.

Payment Methods

We accept either checks, money orders and credit card (Visa, MasterCard and American Express).  The total dollar amount of your order is charged at the time your card is approved.  Please keep in mind that mail orders may have a slight delay due to check verification.  Also note that all charges for purchased merchandise will appear on your credit card statement as either KC Company Ltd or KC Hawaii.  A $25.00 service charge will apply to NSF and returned checks.

Shipping Policy & Terms

All continental US orders will be shipped by a standard delivery process via UPS Ground Service or United States Postal Services, unless specified otherwise.  It usually takes up to 1-2 business days to prepare each order.  Takes approximately 3 - 7 business days for UPS delivery for items in stock. The shipping and handling charges is based on the purchased amount. 

Order Total Delivery Charges

$0 - $25.00

$10.00

$25.01 - $45.00

$13.00

$45.01 - $60.00

$17.00

$60.01 - $80.00

$25.00

$80.01 - $100.00

$38.00

$100.01 - $125.00

$49.00

$125.01 - $175.00

$68.00  

$176.01 - $225.00   $80.00

$225.01 - $275.00  $95.00

$275.01 - & up        $125.00

  

If you have questions regarding our shipping policy or to request a shipping quote, please contact us at (808) 486-9002 or email us at customer service with "Shipping Inquiry" in the subject line.

International Orders

We accept and support international orders.  It will be shipped via United State Postal Services or specified preferred carriers.  Please note that orders are subject to additional handling charges, higher shipping rates, applicable customs, import duties and local taxes, which is the sole responsibility of the customer. These fees are non-refundable in the event merchandise is returned to us for any reason. Please contact Customer Service with any shipping questions.

Prices & Sales Tax

All merchandises will be shipped at prices in effect at the time of shipping. The prices displayed on this website are quoted in US currency.  Prices are subject to change at any time and items may be discontinued without prior notice.
Sales tax is automatically applied to your order if you shipping address is in the state of Hawaii.  All other states please refer to your state's guidelines on sales tax reporting for online orders.

Product Out of Stock or Discontinued

Occasionally items may be out of stock due to high demand or discontinued. We will notify you as soon as possible if it pertains to your order item and provide you with an estimated delivery time.