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Our Commitment to Accessibility

Updated: January 2021.


KC Hawaii ( strives to ensure that its services are accessible to people with disabilities. KC Hawaii ( has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on KC Hawaii (

KC Hawaii ( makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows KC Hawaii ( to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). Please be aware that our efforts are ongoing as we implement the relevant improvements to meet Website Content Accessibility guidelines (WCAG 2.1) over time.

Enabling the Accessibility Menu

The KC Hawaii ( accessibility menu can be enabled by clicking the blue accessibility menu icon that appears on the bottom right corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


KC Hawaii ( continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use for those with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan KC Hawaii ( with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on KC Hawaii ( fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Contact Us

If you are experiencing difficulty with any content on KC Hawaii ( or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

If you wish to report an accessibility issue, have any questions or need assistance, please contact our Customer Service at 1-866-486-9002, or email us at with "Disabled Access" in the subject line and provide a description of the specific feature you feel is not fully accessible or a  suggestion for improvement. We take each feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and overall accessibility policies.